Module 08
Billing
Bills, payment history, an unpaid worklist, and an AI agent that runs the WhatsApp collection round. One operator, one franchise, no spreadsheet.
What it does
The month-end chase, automated.
Pull a bill in two clicks. Verify a payment history when a customer disputes. Drive the field collection round off an outstanding-amount-sorted list — or hand it to the AI agent that drafts the WhatsApp ask, tracks who replied, and reports who paid. Temp-unbar a customer the moment they're ready to pay, on the call.
Inside the module
Five tools, one workflow.
- FTTH Bill — pull a customer's 6-month bill history and download any month as PDF.
- Payment History — verify a customer's payment record (amount, date, mode, receipt).
- Unpaid Customers — searchable list with outstanding-amount sort + manual refresh.
- Bill Collection Agent — AI that drafts the WhatsApp reminder, dry-run preview before LIVE sends, daily-cap + per-channel stats.
- Temp Unbar — lift a customer's bar for 24 h so they can pay; auto re-bars.