FTTH Components
Franchisee Staff
Add, edit, and deactivate staff (technicians, masters) for your franchise — controls who can do what in the app.
MasterWalkthrough coming soon
WalkthroughWe’re recording walkthroughs for every tool. When this one is ready the player will load here.
Same module
More walkthroughs in FTTH Components
MAC Reset
Reset the bound MAC on a customer ONU so they can swap the device without losing their account.
Inner VLAN Change
Move a customer between inner VLANs — for plan migrations or to fix mis-provisioned services.
Modify Plan
Change a customer's broadband plan, BSNL-side, with the new tariff applied on next bill.
Want to run this?
Talk to us about a pilot — FNW Flow is operated by BSNL FTTH franchisees.