Getting started — Admin

You'll get an emailed invite from the FNW Flow team. The invite link signs you in directly — no password to remember on day one. Set a password under Profile → Security when you're done.

• Tap the invite link from your phone
• Land on the FNW Flow dashboard for your SSA

Open Operators. Tap Invite operator. Enter the phone number and the role (TECH, SUPERVISOR, or ADMIN). The invitee gets an SMS with the same one-tap link. Their tools are governed by their role — a technician sees fault clearance and attendance, an admin sees everything.

• At least one TECH operator invited
• Roles set correctly (TECH / SUPERVISOR / ADMIN)

The fastest way is the AI OLT onboarder: it fingerprints the device over the BSNL proxy, learns the login if the vendor is new, and reads the ONU table automatically.

Open OLT Management → Add OLT (AI) and fill:

• OLT management IP — e.g. 10.210.129.41
• Username / Password — usually admin / admin for VSOL; vendor docs for CDATA and OPTILINK
• VLAN — the data VLAN used in your SSA
• Toggle Add to monitoring if it works so the OLT joins background polling.

Tap Learn this OLT. Onboarding usually takes 20–60 seconds — it's fingerprinting the device over the BSNL proxy. You'll get one of these results:

• Supported out of the box (green) — a built-in driver matched.
• AI can operate this OLT (violet) — vendor unknown; the AI learned the login and ONU page itself.
• Partially learned (amber) — login understood but ONU data couldn't be confirmed; try again or contact us.
• OLT unreachable (red) — check IP, or retry (the BSNL proxy is occasionally flaky).

• OLT IP / credentials entered
• Result returned green or violet (operable)
• OLT registered for background monitoring

Once an OLT is onboarded, open it and tag each PON port to the area it serves. This is what makes fault flows readable — instead of PON 0/2/3, your team sees the locality name.

• Every active PON port has a human-readable area tag

You're set. Open the home dashboard and confirm:

• ONU count looks right for the SSA.
• At least one operator is shown as available.
• The OLT you added is reachable (green dot).

• Dashboard ONU count matches expectation
• OLT green in the OLT list