Training hub
Learn FNW Flow.
One workflow at a time.
Flow-by-flow guides for every workflow inside the operator app — built from the shipped APK, written for the people running BSNL FTTH every day.
- Create a new connection
From exchange resolution to BSNL submit.
Admin · ~15 min - Clear a fault
MOA fault flow, end-to-end.
Technician · ~10 min - Add an OLT
VSOL · CDATA · OPTILINK, vendor by vendor.
Admin · ~12 min - Mark attendance
FNW Attend — geofenced check-in.
Technician · ~3 min - Customer lookup
FNW Link — status and identity for any end-customer.
Both · ~5 min
Prefer video
Or watch every tool on video.
Short, plain-English walkthroughs of every tool in the app — one card per feature. Pair them with the written guides below.
See all video walkthroughsWhat’s in here
The day-to-day, end to end.
These guides cover the workflows every BSNL FTTH SSA runs day to day:
- New connections
End-to-end, from exchange resolution to BSNL submit.
- Fault clearance
MOA flow — pin the cause, clear the docket.
- OLT setup
Per vendor — VSOL, CDATA, OPTILINK.
- Attendance
For field technicians via FNW Attend.
- Customer lookup
FNW Link — status and identity for any end-customer.
Each guide follows the same shape: a goal line, role metadata, numbered steps with screenshots from the real app, a per-step checklist with progress that survives a reload, and an optional walkthrough video.
Languages
English first — HI & MR after human review.
Guides are authored in English first. Hindi and Marathi translations land after human voice-over review. We don’t ship machine-translated guides for core operator flows.
Tell us what’s unclear
Every guide ends with a 👍 / 👎.
Hit 👎 and tell us where it went sideways — that’s how the next version gets better.